Terms & Conditions

1.1  All products as depicted (as may be varied from time to time) are available for pick-up and delivery. Mileage rates apply. Servicing the Cincinnati, Dayton, Columbus, Kentucky & Indiana areas.

1.2  Certain flower and plant products may be delivered in bud to ensure longer life. 

1.3  All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without notice. 

1.4  In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no later than 30 days after the intended delivery date. 

Cancellations

2.1  Orders may be amended or cancelled up to 5 working days before the intended delivery date with the exception of event flowers which may only be amended or cancelled up to 30 working days prior to event. 

2.2  To amend or cancel your order, please email McKenzie Chic Event & Design-Floral Division at mckenziechiccincy@gmail.com 

2.3  Orders may not canceled on or after the requested order delivery date.